Return Policy

30-Day Hassle-Free Returns & Exchanges

We want you and your pet to love your purchase. If for any reason you're not completely satisfied, we gladly accept returns and exchanges within 30 days of receiving your order.

Return & Exchange Conditions:

Products must be unused, in their original packaging, and in the same condition you received them.

Proof of purchase (order number or receipt) is required.

How to Initiate a Return or Exchange:

Contact our customer support team via email or live chat to start the return or exchange process.

Once approved, you'll receive detailed instructions for returning your item.

Refund Process:

Refunds are issued within 5-7 business days after we receive and inspect your return.

Original shipping costs are non-refundable unless the product was defective or incorrect.